Privacy Policy

Epik Home Style ("we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard personal information when you visit epikhomestyle.com, use our Explore the House feature, contact us, request a quote or subscribe to our newsletter. By using our website, you agree to the practices described in this policy.

We may collect information you provide directly, including:

• Your name, email address, phone number and property address.
• Details about your home and project, such as services of interest, photos, plans and messages.
• Newsletter preferences and topics you select when subscribing.
• Information shared during consultations, site visits, calls and emails.

We also collect technical information automatically, such as browser type, device information, pages visited, referring pages and approximate location based on your IP address.

Our Explore the House feature lets you click areas of an illustrated home to learn about our services. It runs entirely in your browser and does not collect or send any information to us.

We use personal information to:

• Respond to enquiries and arrange consultations and site visits.
• Prepare proposals, estimates and contracts you request.
• Plan, schedule and complete renovation and upgrade projects.
• Send newsletters and updates to subscribers.
• Maintain, protect and improve our website and services.
• Comply with legal, tax, licensing and regulatory requirements.

We use cookies and similar technologies to operate the website, remember preferences and understand how visitors use our pages. Some features use browser session storage, for example to carry your email address from the footer newsletter box to the Subscribe page. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

We do not sell your personal information. We may share it with:

• Service providers that host our website, deliver email and support our operations.
• Subcontractors, suppliers and installers who help complete your project.
• Independent lenders or warranty providers, only when you ask us to connect you with them.
• Utilities and permitting authorities when required for solar, electrical or building approvals.
• Professional advisers such as accountants, insurers and attorneys.
• Law enforcement or government agencies when required by law.

If our business is involved in a merger, acquisition or sale of assets, information may be transferred as part of that transaction, subject to this policy.

If you provide your phone number or email address, we may contact you about your enquiry, appointments and project updates. We only send marketing texts with your consent. You may opt out of marketing communications at any time, and we may still contact you about active consultations or projects.

We may take photos of our work to document progress and quality. With your permission, we may share photos of completed projects on our website or social media, without publishing your name or address. You may ask us not to use photos of your home at any time.

Subscribers receive home improvement ideas, seasonal maintenance reminders and updates about our services. Every email includes an unsubscribe link, and you may also unsubscribe using our Unsubscribe page or by contacting us.

We use reasonable administrative, technical and physical safeguards to protect personal information from loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach affecting your personal information, we will notify you as required by applicable law, including the Alaska Personal Information Protection Act.

We keep personal information only as long as necessary for the purposes in this policy, including providing services, honouring warranties, resolving disputes and meeting legal and accounting obligations. When it is no longer needed, we delete or de identify it.

You may request access to, correction of or deletion of the personal information we hold about you, subject to legal exceptions. Depending on where you live, you may have additional rights under applicable privacy laws, such as the right to obtain a portable copy of your information or to opt out of certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding, and we will not discriminate against you for exercising your rights.

You may also browse most of our website without identifying yourself, decline optional cookies, unsubscribe from marketing emails and ask us not to use photos of your home.

If you ask us to introduce you to an independent lender or warranty provider, we will share only the information needed for that introduction, such as your name, contact details and a description of your project. Those companies handle your information under their own privacy policies, and any application you make is between you and them. We do not receive or store your credit information.

Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will delete it.

Our website may include links to third party websites, embedded maps and social media platforms. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to make a privacy request, please contact Epik Home Style by email at contact@epikhomestyle.com, by phone at +1 907-488-9123, or through our Contact Us page.